COMPLAINTS AND FEEDBACK 

Your feedback helps us improve. Whether you have a complaint, a compliment, or a suggestion, we want to hear from you.


You will not face any negative consequences for raising a concern. We take all feedback seriously and handle every complaint in line with our complaints policy and the NDIS Code of Conduct.

What Happens After You Submit

Here is what to expect after you submit this form

Not Comfortable Using This Form?

You can share your feedback in other ways

Independent Support

 
You do not need to complain to us first before contacting any of the organisations below. You can go to them at any time.
 

NDIS Quality and Safeguards Commission
Phone: 1800 035 544
Website: www.ndiscommission.gov.au
The Commission handles complaints about NDIS providers and can investigate concerns about the quality and safety of supports.

Disability Advocacy Finder
Website: www.disabilityadvocacyfinder.dss.gov.au
Find a free, independent disability advocate in your area who can support you to raise a concern or make a complaint.

Disability Gateway
Phone: 1800 643 787
Website: www.disabilitygateway.gov.au
A national service that connects people with disability to information, services, and support.